Illy Cafe produces the best coffee which creates a feeling of delight among people and enhances the pleasure of drinking coffee with an emotional and cultural experience based on beauty, goodness and work well done. Innovation runs deeply among the team members of Illy and as a result of it three of the industry’s eight transformational innovations were developed by Illy.com. Their coffee research department encompasses multiple scientific disciplines which include genetics, agronomy, botany, physics, mathematics, chemistry, biochemistry, biology, engineering, physiology and psychology. Various types of Coffee and associated products offered by Illy.com are as follows:-
Some of the competitors of Illy.com are Nespresso.com and Espressocoffeeshop.com.
- Nespresso.com: From its beginning in 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their espresso coffee. It has shaped the global coffee culture.
- Espressocoffeeshop.com: Since 1997 they have served over 4000 happy customers all over the world and have selected the best choice of home espresso coffee machines, grinders and accessories for you.
Illy was founded in the year 1933 in Trieste, Italy, the Adriatic port town where coffee first entered Europe. The founder of the company was Francesco Illy who developed the modern espresso machine. The story of innovation is still in continuation by its President and CEO Andrea Illy and it is now marketed in 140 countries worldwide, covering all 5 continents, and is served in more than 50,000 bars. It has got 700+ employees working worldwide and its 2010 Gross Revenue was 434 million USD. The address of its corporate headquarters is as follows:-
illy caffé North America, Inc.
9756 International Boulevard
Cincinnati, OH 45246
Reviews from Amazon.com
illy issimo Coffee Drink, Latte Macchiato, 8.45-Ounce Cans Review
"I picked up a 12 pack of this at a local closeout store recently for under $10, and was curious to see if it would serve as a replacement for the Starbucks Frappuccino in the mornings to grab and go. It's a little smaller at under 9oz but has a nice flavor, as long as you shake it vigorously before opening.
A little sweeter than other brands, the coffee taste is nice, but more caramel than espresso.
I'll get it again if I see it priced cheaply.
Paying over $30 plus $8 shipping here for 12 cans, you would need your head testing."
illy, Ground Espresso Coffe, Fine Grind (Dark Roast, Black Band), 8.8-Ounce Tins
"We love the taste of Illy coffees when brewed in our espresso machine-- smooth, never bitter. And the vacuum-packed canister has a unique, reusable design."
illy iperEspresso Capsules Dark Roasted Coffee, 5-Ounce, 21-Count Capsules
"Delivered smooth rich espresso with a truly awesome crema that was thick AND persistent. Better yet, it does this consistently time after time without fuss. Mine was used with the new gaggia illy machine. The convenience of not having to clean anything after each brew (the espresso is dispensed directly from the capsule, so no machine parts are touched) is a delightful added conveience."
No rating has been assigned to Illy.com on the standards scale of Better Business Bureau (BBB) because the organization does not enough information on the business of the company. The BBB file of the company was opened on 8th September 2004 but still the business of the company is not BBB Accredited.
For more information on the credibility of the business users can click here. Few Awards achieved by Illy.com are as follows:-
- 21st Ernesto Illy Quality Award.
- Responsible Supply Chain Process certification from DNV (Det Norske Veritias).
There are 75,047 sites with a better three-month global Alexa traffic rank than Illy.com, and visitors to the site spend approximately three minutes per visit to the site and 46 seconds per page view. The site has been online for at least sixteen years and it has been estimated that 22% of visitors to Illy.com come from Italy, where it has attained a traffic rank of 6,459. There are 1,739 sites linking in to Illy.com.
As per the statistics of Compete.com, the website is ranked 71,899 by UVS Standards and has 23,639 unique visitors worldwide. Its Google Page Rank value is 6 from 10 possible points.
Illy Cafe marks its presence on several social networking platforms like Facebook, Twitter, YouTube and Pinterest. On Facebook, the page of the company has a large fan following with 100,357 likes whereas in case of Twitter there are 6,382 followers accompanied by 2,411 tweets. On YouTube its official page has 378 subscribers and 320,540 video views overall.
Although, the company has large presence on the above mentioned social Medias but still it does not operate any blog of its own. Henceforth all the updates are available on these platforms only both regarding products as well as special promotions.
The security of information you provide to Illy.com is of utmost concern. Their secure servers use password protection to confirm your identity, and advanced encryption to protect your credit card information while it is in transit. When you provide them with information or place an order, your information is kept secure through encoding with SSL technology, an encryption protocol that protects information as it travels over the Internet. The connection used is 256 bit encrypted TLS 1.0 with SHA1 for message authentication and RSA as the key exchange mechanism.
According to Google Page Diagnostics, the website is found to be free from malicious content and hence is regarded safe for browsing.
The price summary of various coffee types and associated products offered by Illy.com is as follows:-
- Whole Bean Medium Roast 8.8 oz can-$15.
- Ground Drip Coffee Medium Roast 8.8 oz can-$15.
- Gaggia for illy iperEspresso Machine-$250.
- Capresso Infinity Burr Grinder-$140.
- iPer Espresso Medium Roast 21 count-$17.
- iPer Expresso Medium Roast Duo Packs 20 Capsules-$17.50.
- Moussa 'All Create' Can Ground Espresso 8.8 oz Can-$15.
- Daniel Buren Espresso Cups (Set of 4)-$225.
- Dual Espresso Scoop-$7.95.
- Capresso H2O Plus Water Kettle-$60.
- Illy Issimo Cappuccino-$24.
- Illy Issimo Latte Macchiato-$24.
The prices of Illy.com are much lower than as compared to any of its competitors like Nespresso.com and Espressocoffeeshop.com. On comparing the prices of Coffee Machines it has been found that Illy.com sells machines at the most affordable prices.
According to their shipping policy, if the merchandise ordered by customers is in stock then within the continental US it will take around 8 to 10 business days approximately for shipping the product. The basic shipping options provided by Illy.com are as follows:-
- Ground Shipping
- Second Day Air
- Next Day Air
For more information on the charges of various shipping options mentioned above users can click shipping charges.
The company only accepts Credit Cards as the mode of payment and the types of Credit Card accepted by the company are VISA, MasterCard and American Express. However, the company does not accept PayPal as the mode of payment which is considered to be fast, secured and easy mode of payment. This is a drawback from the point of view of customers as the modes of payment are limited.
Customer Satisfaction is a prime concern for Illy Cafe and so if for any reason you are not satisfied with your order, you may return the merchandise within 30 days of purchase for a refund (excluding shipping & handling) or exchange. Refunds will be made to the original credit card used to make the purchase and return shipping charges are not refundable. All the orders must be returned to the following address:-
illy caffé North America, Inc.
Returns Fulfillment Center
9756 International Boulevard
Cincinnati, OH 45246
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